How Does Costco Battery Warranty Work?
Costco battery warranties typically combine manufacturer coverage with additional protections through Costco’s membership benefits. For example, Samsung battery products purchased at Costco receive a 12-month manufacturer warranty extended to 24 months for Costco members, while excluding pre-existing extended component warranties. The warranty covers defects in materials/workmanship but excludes damage from misuse, improper installation, or environmental factors. To claim, present your Costco purchase receipt and contact their concierge service for replacement or repair options. Most automotive batteries sold at Costco feature prorated warranties—full replacement within initial months (e.g., 36 months for Interstate Batteries), then declining reimbursement based on usage time.
What components are excluded from Costco battery warranties?
Warranties exclude physical damage, improper charging, and unauthorized modifications. For instance, water intrusion in automotive batteries voids coverage unless caused by manufacturing defects.
Beyond physical damage, gradual capacity loss under normal use isn’t covered—only sudden failures due to material flaws. Pro Tip: Document installation dates and maintenance logs; missing records often invalidate claims. Imagine a solar battery whose capacity drops to 70% within 5 years: if the warranty guarantees 80% retention after 6,000 cycles, this qualifies for replacement. However, using non-Costco-approved chargers automatically nullifies protection.
How long does Costco’s extended battery warranty last?
Members get 24-month coverage on eligible items vs. standard 12-month manufacturer terms. Lithium-ion packs often follow cycle-based warranties (e.g., 3,000 cycles over 10 years).
For deep-cycle batteries, Costco’s concierge service coordinates with brands like Duracell to honor extended terms—usually 2-4 years for automotive units. Pro Tip: Check your membership’s expiration date; warranty claims require active Costco membership. Transitional example: A 12V golf cart battery failing at 18 months gets fully replaced under the 24-month policy. Always verify if your battery type has prorated clauses after the first year.
| Battery Type | Standard Warranty | Costco Extended |
|---|---|---|
| Automotive | 36 months | 48 months |
| Solar Storage | 10 years | 12 years |
Redway Power Expert Insight
FAQs
No—digital or physical proof of purchase is mandatory. Members can retrieve receipts via Costco’s online purchase history.
Are refurbished batteries covered?
Only new batteries purchased directly from Costco qualify. Third-party refurbished units bypass warranty protections.